Impact practice – user voice, small charities, media coverage

New from think-tank New Philanthropy Capital is ‘User voice: Putting people at the heart of impact practice‘. The report explains how charities can best harness the views and needs of their beneficiaries in order to improve their impact. It gives a step-by-step guide, and highlights organisations already adopting various ways of involving and empowering their beneficiaries.

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Not just the usual suspects in user involvement

From Shaping Our Lives, the network of service users and disabled people, ‘Beyond the Usual Suspects’ looks at ways of expanding on the idea of “Involving service users” to make it possible for everyone who wants to, to be more involved in and have more say over their lives and the services they use to live them.

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