Database considerations for small charities

Sector fundraising/CRM database systems expert Ivan Wainewright has published an ebook ‘What Small Charities Need to Know about CRM Systems’. He says that it is produced for “people whose day job is not the procurement or implementation of new databases” and that you do not have to be technical to understand it.

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Thoughts on managing new data systems

Salesforce Foundation has a short article comparing the implementation of a CRM system (relationship /supporter data management) to a bicycle ride. Your cycling editor has rarely encountered “smooth downhills”, while on the bike or managing new systems, but not a bad piece. ‘Pedalling your way to success with CRM’ at http://www.salesforcefoundation.org/pedalling-way-success-crm/.

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