Tools to develop service user involvement

A new guide from Clinks gives practical tools for organisations working with people in prison, on probation or in other areas of the Criminal Justice System, to develop an involvement programme and approach which places service users at the organisation’s heart.

Involving service users is key to the difference we can make in the lives of offenders – improving the quality and impact of the services on offer; contributing to wider outcomes, including reducing re-offending; and enabling individual service users to build a new identity which supports their journey to desistance from crime.

‘Service user involvement and co-production’ is available from Clinks resource pages (pdf, 5.1MB). There are also sample policies and templates to download (Word format).