Experiences of voluntary organisations in welfare reform

Voluntary organisations such as cancer charities, homeless shelters and advice services have experienced greater demand for their services as a result of welfare reforms, putting pressure on them to adapt.

Newly published research by National Council for Voluntary Organisations reflects on the experiences of voluntary organisations and the extent to which the government’s objectives of simplifying the benefits system, protecting the most vulnerable and incentivising work are being met.

The research was carried out in 2014 and comprised a national consultation with 57 submissions, focus group discussions with 34 voluntary organisations from five local authorities, and twelve in-depth interviews.

NCVO’s news release includes a link to the report ‘Welfare Reform: Voices from the Voluntary Sector’ (pdf, 1.7MB).