Communication technologies in the field

Two recent articles on the use of communication technologies in the field – disaster and development work – take a look beyond the tech to see why its not a simple fix.

From Huffington Post, ‘Voices From the Ground: How Tech Can Help Services Respond to Citizens‘.

But behind the hype (around digital citizen feedback platforms), report numbers and response rates are often disappointingly low and practitioners working in complex environments are trying to understand why.

On openDemocracy, ‘Beware the echo chamber: digital media and disaster recovery‘. The synopsis says “Communication technologies can give victims of disaster a voice. But those who are most in need are not heard because they lack access to these technologies and the skills to use them.”