Thoughts on managing new data systems

Salesforce Foundation has a short article comparing the implementation of a CRM system (relationship /supporter data management) to a bicycle ride. Your cycling editor has rarely encountered “smooth downhills”, while on the bike or managing new systems, but not a bad piece. ‘Pedalling your way to success with CRM’ at http://www.salesforcefoundation.org/pedalling-way-success-crm/.

Charity database consultant Ivan Wainewright continues to produce relevant blogs, such as the recent All CRM systems still need a Database Manager. A short quote:

With the proliferation of newer CRM systems … it can be easy for a smaller charity who has never before had the opportunity to use such powerful systems to believe that such systems are so easy to use that they won’t even need a “database manager”.

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