Benchmarking study reveals HR and workforce trends

People Count Third Sector 2014 – the sector’s leading benchmark study into HR and workforce metrics has just been published by research consultancy, Agenda Consulting.

Now in its 10th year, People Count allows organisations to compare key HR metrics with peers of their choice. The metrics cover recruitment and retention, absence rates, learning and development programmes and employee diversity, enabling organisations to measure their performance and identify areas for improvement and change.

71 Third Sector organisations with 62,000 employees and 107,000 volunteers between them took part in this year’s study, the results of which are available as a series of six reports (at £150 each):

  • Composition of Workforce and Diversity
  • Recruitment, Selection and Retention
  • Learning and Development & Performance Management
  • Absence Management
  • Employee Relations and Reward Strategy
  • The HR Function

Some of the key trends that emerged from this year’s study were that employee turnover has returned to a pre-recession high in spite of greater investment in HR initiatives such as employee surveys and appraisals. Employee absenteeism is also rising – at a significant cost to the sector.

Roger Parry, CEO, Agenda Consulting said, “Our benchmarking study shines a light on HR and people management practices across the Sector and helps to inform future HR policies.

Organisations get the chance to really compare how they are doing with their peers, they also learn where their gaps are and where they need to improve – factors which can influence change and lead to a better performance. So following this year’s findings, organisations may want to consider why turnover and absence are rising – and explore further to uncover the root causes.”

Brett Terry, Director of People and Organisational Development at Alzheimer’s Society participated in the study and explained its benefits: “We use People Count to listen to our people, learn and act on what we learn. We see the data as our people speaking to us and people vote with their feet. Our role is to drill down and explore what lies behind the metrics.

“People Count is magical – it informs our structural change and enables us to connect to other organisations in the sector – we want to know if people are doing really good things and this ensures we are also focused on doing the right things,” he added.

Although the results of People Count 2014 have been published, organisations can still participate now and benchmark their organisation against this year’s findings.

For more information about People Count Third Sector 2014 reports go to:

About Agenda Consulting

Agenda Consulting is an Oxford-based people research consultancy specialising in the not- for-profit sector with clients including international NGOs, hospices, social care organisations and charities.

The company conducts an annual HR and workforce benchmarking study, as well as volunteer benchmarking studies and bespoke employee engagement surveys for a range of organisations.

Agenda Consulting also runs a number of annual events for the sector, including conferences, webinars, and product training. Its events focus on sharing good practice and discussing key issues and trends in HR and workforce management, providing a forum for like-minded organisations to share ideas and network.

The company also provides consultancy on a variety of HR issues and helps Third Sector clients develop their people strategies and processes.

In the last 10 years, Agenda has run more than 150 employee and volunteer surveys with over 100 organisations