Resolving workplace issues through mediation

More employers are using mediation to attempt to resolve workplace issues, so the Chartered Institute of Personnel and Development and Acas have jointly produced ‘Mediation: An approach to resolving workplace issues’. This is an update of the employers guide first published in 2008.

Available via the Acas news release at http://www.acas.org.uk/index.aspx?articleid=4168 or direct download (pdf, 5MB).

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