Personal safety training for mentoring and befriending programmes, volunteers and clients

Concerned about the personal safety risks that your volunteers and staff are facing?

Venue: NCVO Regent’s Wharf, 8 All Saints Street, London, N1 9RL

This course helps you to implement practical steps to improve your policies and procedures around personal safety for your volunteers and clients.  It includes developing frameworks for managing lone working practices and dealing with aggressive behaviour.

Aims

• Explain the law as it relates to personal safety and signpost to relevant legal information
• Demonstrate practical steps to undertake personal safety risk assessments assessing the volunteer or staff member; the environment; the activity and the client within your project
• Practice, discuss and demonstrate ways to defuse aggressive behaviour
  

Audience

• Programme managers and co-ordinators who are concerned with personal safety and safeguarding

Learning outcomes

• Good understanding of the strategies needed to implement the “10 Best Practice Guidelines”
• Increased knowledge of the law and relevant legal information
• Improved understanding of personal safety risks
• Enhanced understanding of nature, causes and good responses to aggressive behaviour and conflict

Trainer biography

Pierre Lombaard from The Suzy Lamplugh Trust (the national charity for personal safety) has many years of experience working on all aspects of personal safety in a number of voluntary, education and business sectors.

For more information or to book a place on the course, please contact Stewart Graham on 0161 787 8600 or use our online booking system.