Monitoring and evaluating client outcomes for mentoring and befriending programmes

Learn how to identify those all important client outcomes that traditionally have been considered hard to capture, for example, reduced isolation, increases in self esteem, confidence, participation, independent living skills
Venue: BVSC, 138 Digbeth, Birmingham, B5 6DR
Aims

• To put outcomes in context and clear up confusion around monitoring and evaluation jargon, ‘outputs’, ‘outcomes’, ‘outcomes indicators’ …
• To show you how to identify your own unique client outcomes through self evaluation
• To help you develop ways to measure and therefore report those all important client outcomes

Learning outcomes

• Increased understanding of the monitoring and evaluation field within the mentoring and befriending sector
• Increased ability to identify and measure your own client outcomes

Audience

• Project coordinators/managers with little or no experience of monitoring and evaluation with regard to client outcomes

Trainer biography
Rachel Nicholson and Val Barritt are Regional Co-ordinators for MBF.   Both are experienced trainers and have an extensive background in mentoring and befriending provision.  In 2008 they both qualified as Outcomes Champions through the Charities Evaluation Service and relate their experiences and skills throughout the course.
For more information or to book a place on the course, please contact Stewart Graham on 0161 787 8600 or use our online booking system.