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The third sector and personalisation of services
The government's Cabinet Office has an advisor looking at the third sector's role in the design and delivery of more personalised public services.
She has recently published the first set of recommendations, 'The Role of Third Sector Innovation: Personalisation of health and social care and services to reduce reoffending'. This is split into three sections (Working Towards Real Choice, Exercising Real Choice and How can the Third Sector and Government Discuss Personalisation) and can be downloaded via http://www.cabinetoffice.gov.uk/third_sector/innovation/innovation_advisor.aspx.
Her report on personalisation of education and learning services is due this month.
